Hopper Plus / Joey 4 users check in here!
- Thread starter Scott Greczkowski
- Start date
- Latest activity Latest activity:
- Replies 412
- Views 49K
Yes. I wonder what he has done for his customers! If factory resets don't work. I am going to request a replacement from DISH. Maybe third time is a charm. I had same issue with one of my Joey 4s connected to a Vizio. Replacement Joey solved that black screen issue.
Been there done that. I have been working with Android/Android TV/Android TV boxes for years.Only one way to find out who is right.
Yep been following your situation for a long time now. I would have had Dish out to my house a long time ago. I have better things to do with my time than mess around with their sh!tty equipment, but that's just me.
Yep. Doing morning roll calls with all my DISH equipment is getting old. This WJ4 is a replacement for the identical issue. If factory resets don't work I will call DISH.
TV factory reset did not help the issue. WJ4 and Vizio TV would not start this morning. Had black screen and audio untill I did a Joey reboot. So I tried to do a Joey factory reset from the Tools menu but nothing happens. Does anyone know why the WJ4 Tools factory reset doesn't work? So I did the Google factory reset. Went thru all the steps that the DISH technicians go thru on new installs. My Joey stayed activated. I am not going to reload all my apps for now. Will see how goes it in the morning.
Yep I think you are correct. I think it said something to that effect during the Google reset. I had to reload everything. Remote control, Joey name, etc, etc.
Did you get a software download during the WJ4 reset?
Yes. It's part of the setup. Took about 20 minutes. P612 APV P61205.
Are people still having problems with the Plus if they only have a single H3 and no Joey? Other than slow operation?
My H+ has been running ok what little bit I watch it. Primarily use my other H3 because of the Plus slow skip/back issue.
Well it sounds like you have done all you can do, If its not fixed I guess its Tech time.
Yep I hear ya. I really hope the Google factory reset fixes things. I think there is something in the over night updates that is causing my WJ4 / Vizio to have black screen for the initial start up of the day. Time will tell. If a third WJ4 doesn't fix things I don't know what I will do.Well it sounds like you have done all you can do, If its not fixed I guess its Tech time.
So strange. I get Disney and Amazon Prime without issue. Always have. Hulu was a problem at the beginning with no audio and sound until you backed out and came back in, but that issue was fixed within a few weeks.
Day 1 after Google factory reset for my WJ4. Vizio and Joey started right up, no issues. Will post again in the morning.
Yes, I have and the same problem is still occurring. And actually, not only do I have to restart the Joey first thing in the morning, but every time I turn the TV off and then turn it back on the Joey is basically frozen - or green screen or some other issue where I actually have to pull the cord - I'm not able to use the remote to go and reset the Joey. So from my stand point this has gotten worse since my October Install and I'm at the point where Im going to call dish and tell them that I want out of my contract because this is ridiculous.
