New Genie & HR2x Software Coming...

[Scott Greczkowski]

Just passing this along... No idea when this will start rolling out.


New software versions are being released over the coming weeks to DIRECTV Genie and Hx2x receivers. These downloads will take approximately five weeks to complete a national rollout.

Changes to Satellite Dish Setup Screen
The Satellite Dish Setup screen has been overhauled to simplify the satellite options available to technicians as part of the setup process. In particular, the drop-down list has been modified to minimize the number of satellite dishes. Please note that these options still auto-populate as usual depending on the IRD’s detection of the satellite setup.

The following are the updated dish configuration options available on the Satellite Dish Setup screen:

• Dish Type
• RB/INTL
• Switch Type
• Tuners (available on HR2x models only)

Dish Type
The new Dish Type options available on Genies include: “SL5 LNB and SL3 LNB”. In addition to those two choices, Hx2x receivers also have options available for “18” Round LNB” and “18×20” Triple-sat LNB”. Note that the SWiM Module option shows up in the Switch Type drop-down mentioned below.





RB/INTL
The RB/INTL drop-down on Genies lists the following options: “None Selected”, “International” and “Reverse Band”. Hx2x receivers include an “RB & INTL” option that encompasses both the Reverse Band and International selections.





The “International” option should be used for customers with international programing, “Reverse Band” for customers that want our 4K programming, and “None Selected” for the majority of customers that are not subscribed to either international or 4K programming.

Switch Type
The new options available via the Switch Type drop-down include: “SWM LNB”, “SWM Module” and “Multiswitch”. Hx2x receiver Switch Type options are still “SWM” and “Multiswitch”.

If the customer has a SWiM LNB installed, it will be auto-detected and the correct Switch Type option will still be locked and greyed out. If the customer has a Non-SWiM LNB, or if the SWiM LNB is not auto-detected, all options within the Switch Type drop-down menu will be available.

Tuners (HR2x Only)
No changes have been made to the Tuners drop-down menu – the options available to select are still “Single” and “Dual”.

System Info Screen
The System Info screen has also been updated to reflect the changes in information on the Satellite Dish Setup screen.

 

[mdram]

nice,
does this mean that the SL5 LNB rb will be out?
or will RB be required for 4k now?

 

[CSM]

Darn I thought you were going to say an all new guide was coming.

 

[Jimbo]

Scott,
What is the software version ?

 

[goaliebob99]

What about customers who sub to Reverse band and International programming. No solution there for those that have Genie? The option to do both on the HX2X doesn't make sense unless they are launching a standalone 4K receiver? Any further info?

 

[Jimbo]

Scott,
What is the software version ?

Sorry, I see that the software version is already listed in your screen capture.

 

[alnielsen]

CE software version is well past this. Look at the date, 4/29.

 

[Jimbo]

CE software version is well past this. Look at the date, 4/29.

I've had this for awhile now, just haven't paid much attention.

 

[CSM]

I got an update on 6/1 for my HR-44

 

[twizt3dsist3r]

International + reverse has been discussed numerous times, the solution remains the same in that there isn't one.

Sent from my SAMSUNG-SM-G870A using Tapatalk

 

[goaliebob99]

International + reverse has been discussed numerous times, the solution remains the same in that there isn't one.

Sent from my SAMSUNG-SM-G870A using Tapatalk

Then why is this even an option if there isnt a 4k/international option?

Hx2x receivers include an “RB & INTL” option that encompasses both the Reverse Band and International selections.

They have to have a solution going forward. Too much business in the hotel industry wanting 4k and international. Your, telling me that they are going to tell the Hilton's of the world that it's not an option to do that in their hotels? I dont think so and am not buying it. I also am sure there some setups out there that would require this type of setup.