Genie - Lots of Disk Errors.....

[glen4cindy]

I've been having issues, every couple of weeks requiring a Red Button Reset, and when the restart happens, I often have anywhere from 16 to 32 errors on the Hard Disk.

It always recovers from all of them, but, as a computer tech, this does not seem good to me.

I've already been in connection with DTV about it, and they have told me that if I continue to keep having problems, they have noted my account and will swap out my Genie.

Is this a software issue causing this for many customers, or, do I indeed have a failing hard drive?

 

[jdspencer]

My old HR20 did this and it was a failing hard drive.
Sorry. Time to call for a replacement.

 

[gbertler]

I had the same problem half a year ago with my HR34. Called support at Directv and they sent me a different HR34.

 

[glen4cindy]

That's what we have been afraid of.......we just hat losing the recordings........would be nice if there was a backup/restore of some sort......

But, I guess waiting will just make things worse.......