I recently went back to directv after being gone for over 3 years the main receiver they gave me for the living room is the genie Gen 3, is this a 4k receiver?
Genie Gen 3
- Thread starter tylerbonezjonez
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Oh ok. The new genie 2 Tower with the 4K client is newer than that. See if you can get that
Tried to get the installer to install the towered genie but he said that it was only for existing customer upgrades.
You got the correct information- The reason is Because With the HS17 - You can NOT have any (as in) NONE of the current receivers - the only thing allowed on your Account with a HS17 are Client's (MINI's).
By offering it to existing customers -they can remove a lot of older receivers out in the field. -
Why wouldn’t a tech want to do a new install with the Hs17? Wouldn’t it make sense to get all new customers on board with the latest and greatest?
It's not up to the tech, it's a company decision. At some point new customers can probably get one.
Well I sure would be pissed as a new customer and I’m not even getting the newest equipment. Doesn’t even make sense.
I've been with them 21 years with the 2-year replacement plan and my newest is an HR24. Won't upgrade as they wouldn't promise me an HS17. Plus, I haven't read a lot of happy stories about it.
In forums such as this you tend to hear complaints. I'm a ten year customer and upgraded to the HS17 w/clients in August. I'm very happy with it.
The 4K picture is outstanding and the wired 4K clients are every bit as responsive as my old HR44/HR24 combination.
The 4K picture is outstanding and the wired 4K clients are every bit as responsive as my old HR44/HR24 combination.
Neither can the HS17, and it can do two 4k streams, the HR54 only one. That's the only advantages I see since you can't use an HR24 with an HS17.
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