When can we call and orderthe Hopper?

[ammer]

I need new service and don't want to order DISH until I can get the hopper, so I'd like to know when dish is allowing pre-orders or whatever.

 

[navychop]

Right now, March 15th. That may change. Your best bet may be to see a local retailer and ask to be put on his Hopper install list. Then, when they can take orders, he can call you up.

 

[bondfool]

How do you find the best retailer in your area?

 

[ammer]

Is there a difference in going through a local retailer? I always assume that there is an extra charge or kick back that Dish will end up charging me over time for.

 

[Scherrman]

How do you find the best retailer in your area?

Go to dish.com and click on "find a retailer" at the bottom of the page.

 

[rapbanker]

Can an existing customer use a retailer to qualify for the $99 upgrade or do we have to go through dish?

 

[Scherrman]

You should be able to go through any retailer that does upgrades. Not all retailers do upgrades, some only do new installs.

 

[bondfool]

That may change. Your best bet may be to see a local retailer and ask to be put on his Hopper install list. Then, when they can take orders, he can call you up.

It didn't work.

 

[sfollenius]

I am in Asheville, NC closest retailer is over 20 miles away, crazy!

 

[Scherrman]

I am in Asheville, NC closest retailer is over 20 miles away, crazy!

20 miles should be fine. We cover about a 60 mile radius.

 

[navychop]

When can we call and order the Hopper?

Well, today, apparently. Sorta. I was at the Home and Garden show in Dulles and asked a retailer (VIA Satellite Inc) when they'd take pre-orders. He mentioned the March 15 date for installs and then said I could go on "the list" right now. Read that however you like. I didn't pursue because a "hot prospect" came up. Not a word in that booth about Hopper. I don't think he was happy about that.

 

[Scherrman]

I see no reason why a retailer couldn't start scheduling installs for the 15th right now. As long as the equipment is available.

 

[rdinkel]

If you get your "order" into a retailer this week, they will be able to include your equipment needs on their first equipment order--which is scheduled to happen a week before Dish starts taking orders.

 

[sparc]

If i call up Dish for an upgrade, do they send their own techs out or is it all subcontracted out?

 

[NotMe546]

SOON!

 

[sfollenius]

I called Up Dish Services (they have done a good job for me in the past) and they said I had to call them back around 03/10/12 to see if they can schedule for a 15th install.

 

[navychop]

If i call up Dish for an upgrade, do they send their own techs out or is it all subcontracted out?

Geo location determines that.

 

[Scherrman]

If i call up Dish for an upgrade, do they send their own techs out or is it all subcontracted out?

Usually their own. Sometimes they'll send out a referral to a retailer to take care of it. That hasn't happen in a very long time for us though.