Dozens of times. Now today I'm finally getting somewhere with it showing in my PC's Dish Anywhere Guide and it appears to be working. This PC is an upgrade from Win 7 to Win 10 and that didn't help. Thanks to all who offered suggestions.
Larry
VIP Receiver Retirement
- Thread starter blatimer1983
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Server Issues. We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.
We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.
If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.
We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.
Sorry for the issue!
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Dozens of times. Now today I'm finally getting somewhere with it showing in my PC's Dish Anywhere Guide and it appears to be working. This PC is an upgrade from Win 7 to Win 10 and that didn't help. Thanks to all who offered suggestions.
Larry
No idea and it's the first time it has happened in years. There was no weather in the area, and I was just watching on delay - hadn't touched the remote in 20 minutes or so since I started playback.
The Dingo ate his baby?Dingo. Just sayin....
If the ViP612 software is now a baby, then it must age backwards, like Benjamin Button.
612's seem to be having a few issues. These are recent posts form the tech portal:
Currently installing a 612 reciever. On step 2 of 5, it is stauck on geting software from Satellite and status says : Acquiring...
Is anyone else experiencing this with the 612 or any other VIP system? I replaced the cable from the ground block to the receiver. Running a limit scan shows good signal levels across the board.
Not sure if it's related but I am on my 2nd and 3rd 612 receiver install today, the are not taking the program guide properly, the get about half way through and freeze, the 1st 2 required multiple check switch and reboots, after loading new software.
The 3rd is about 75% on the progress guide as I am typing
I just had the same problem and did the *#* to check switch and would go right back to acquiring screen in the wizard and tried everything else in here and nothing would work until I bypassed the wizard by pressing the start button 4 times and then went into menu to changed the HDMI settings and it went into 4 of 5 on wizard and went right through. Then after it went through I turned the receiver of with remote and it came back on and went through acquiring signal and then downloaded my program guide hope this helps.
I have been to 2 of these. It shudders on network channels. In our market if I put it on cbs or pbs than go to a network channel like FoxNews or Hallmark it will shudder and freeze. If i put it on CBS or ABC and than go to one of the previously mentioned channels it will not. One of them, we upgraded them to a 722 and that fixed the problem after 3 612's were replaced. The other customer cancelled account because she had had 5 service calls in 1 month. - This one I have experienced and the only fix was to upgrade to a 722
Currently installing a 612 reciever. On step 2 of 5, it is stauck on geting software from Satellite and status says : Acquiring...
Is anyone else experiencing this with the 612 or any other VIP system? I replaced the cable from the ground block to the receiver. Running a limit scan shows good signal levels across the board.
Not sure if it's related but I am on my 2nd and 3rd 612 receiver install today, the are not taking the program guide properly, the get about half way through and freeze, the 1st 2 required multiple check switch and reboots, after loading new software.
The 3rd is about 75% on the progress guide as I am typing
I just had the same problem and did the *#* to check switch and would go right back to acquiring screen in the wizard and tried everything else in here and nothing would work until I bypassed the wizard by pressing the start button 4 times and then went into menu to changed the HDMI settings and it went into 4 of 5 on wizard and went right through. Then after it went through I turned the receiver of with remote and it came back on and went through acquiring signal and then downloaded my program guide hope this helps.
I have been to 2 of these. It shudders on network channels. In our market if I put it on cbs or pbs than go to a network channel like FoxNews or Hallmark it will shudder and freeze. If i put it on CBS or ABC and than go to one of the previously mentioned channels it will not. One of them, we upgraded them to a 722 and that fixed the problem after 3 612's were replaced. The other customer cancelled account because she had had 5 service calls in 1 month. - This one I have experienced and the only fix was to upgrade to a 722
I also just read VIP retirement has been pushed back to 2018
After going through three ViP612's earlier this year before being upgraded to a ViP722k, I whole-heartedly agree with this!
Considering 2018 is 3 months and 4 days away, not a big deal! 
Could someone please explain the user-side ramifications of "retirement"? I have a Hopper 3 at home, and a ViP211z in my RV. Will I need to upgrade the 211z or just have to replace with something else it if it fails?
If your 211z should fail in the future it would be replaced with a like, refurbished, receiver. If there are no 211zs available you would be upgraded to to a Wally which for all purposes is a similar receiver justvwithba different user interface. What the retirement means, literally, is that VIP receivers would not be added to new accounts.
Okay, thanks for the clarification. So if I purchased an extra 211k and my current 211k died, I then could activate my new 211k. I do like the 211k as the OTA module is built in besides having the outboard HDD.
I’m not so sure that the scenario is the same with a second owned receiver. What I presented was calling in and saying that a 211 died and they would replace it. I suppose it would depend on the CSR. Of course you are allowed two 211s on a Hopper account. You could activate both owned 211s and then on day 2 deactivate your spare. Then when you might need it deactivate 1 and activate 2.
Step 1: Stop issuing ViPs to new accounts.
Step 2: Stop reactivating ViPs.
Step 3: Recall and replace all ViPs in the field.
Step 4: PULL!
Step 2: Stop reactivating ViPs.
Step 3: Recall and replace all ViPs in the field.
Step 4: PULL!
I see what you did there Navychop. We saw what happened with the Legacy receivers like the 2800/3800, and DishPro receivers 301, 721 and 942 in the past. First they (E*) purged them, and now they are threatening to purge the ViPs..... What next? 625, 311, 322, any more left, Dish [E*]?
I did expect all the pre-ViP receivers to go first. But I guess there's no money being poured into them for s/w or even refurbishment. Or very little. They can wait as the ones in the field "naturally" dwindle. Then one day, a guy in a kangaroo suit appears at your door....
