TV2 Fee Not Waived On First Receiver?

[Stargazer]

I thought the TV2 Fee was waived on the first dual tuner receiver on an account. It was charged to someone that just signed up and Dish Network is telling them that no such fee is waived unless a phone line is hooked up. I thought they waived it without a phone line connection on the first one starting earlier this year? Did something change?

 

[Jim S.]

They said that, starting last February, there was supposed to no longer be a no-phone-line fee for a dual receiver if it's the only receiver you have. However, I've seen more than one person other than you on this board claim that the fee is still being charged. This would seem to be a major communications breakdown at Dish, but for some reason I've never seen anyone attempt to get to the bottom of it. It would be nice if someone would. Does anyone still have a screen cap of the announcement? Unfortunately I don't know if it was in a dealer chat or a customer chat.

 

[skyviewmark]

ONLY on a dual DVR. That's the way it's been since they made the change

 

[tlc1145]

You need to be on Dish DVR Advantage program to get the free tv2 connection fee on the 1st rcvr. Typically, you will only see that on new customers or when you do an upgrade because it requires a 24mth commitment.

 

[Stargazer]

Ah ok, they make it so complicated.