Well I finally broke down and did the Hopper upgrade from my 922 to the Hopper 2. I wouldn't have done this except yesterday morning when I turned on my 922 it wouldn't boot up. Only after the fact did I find out later that Dish was attempting to do a software update push to all 922's. The 922's had already been stripped of their "On Demand" powers so I should have expected Dish to disable and make them obsolete sooner or later. Well I guess it to the land fill with the old 922's, anyway I was one of those people who liked to own my receivers (avoiding the service agreement). The new Hopper 2 is leased and under contract for two year. I have been a Dish customer since 1995, this is only the second contract I have signed since having Dish.
First along with the new equipment I wanted to upgrade and get the America's Top 200 for $64.99, Dish had sent me a flyer quoting the price along with a channel list. After requesting the package I soon found out that price was for "New Customers" only, and that I was not eligible. That must have been in the fine print I felt blindsided.....Well....OK so I settled for the Flex Pack because I knew by the time all the equipment fees and service charges/taxes were add it would put the bill over $100. monthly so I took the "low road".
I was also informed prior to the install that and OTA Module would be available so I could add local Dig net channels in my area such as METV and Antenna TV to view on my PVR receiver. Dish stated they did not have any in stock but perhaps the installer may have one on the truck I could purchase from him for $30.00.
Only after the install did I soon find out the OTA USB Modules are out of production, with no ship date in sight. Seems Dish is looking for a new supplier.
Next I thought I would get the auto pay discount (credit card on file), that I found out too is for new comers and not current customers. The install went ok, the technician had everything up and running in less than 2 hrs. He used my existing Dish 1000 and wiring already in place. I had a "Wing Dish" pointed @ 61.5 but the installer disable it because he said it was interfering with the Hopper locking onto the right satellite 119).
Overall I am happy with the service, Dish makes a good product, pricy but a good product. Just wish they would appreciate current customers more, new customers are good to but....... I head somewhere yesterdays customers are also tomorrows customers.
First along with the new equipment I wanted to upgrade and get the America's Top 200 for $64.99, Dish had sent me a flyer quoting the price along with a channel list. After requesting the package I soon found out that price was for "New Customers" only, and that I was not eligible. That must have been in the fine print I felt blindsided.....Well....OK so I settled for the Flex Pack because I knew by the time all the equipment fees and service charges/taxes were add it would put the bill over $100. monthly so I took the "low road".
I was also informed prior to the install that and OTA Module would be available so I could add local Dig net channels in my area such as METV and Antenna TV to view on my PVR receiver. Dish stated they did not have any in stock but perhaps the installer may have one on the truck I could purchase from him for $30.00.
Only after the install did I soon find out the OTA USB Modules are out of production, with no ship date in sight. Seems Dish is looking for a new supplier.
Next I thought I would get the auto pay discount (credit card on file), that I found out too is for new comers and not current customers. The install went ok, the technician had everything up and running in less than 2 hrs. He used my existing Dish 1000 and wiring already in place. I had a "Wing Dish" pointed @ 61.5 but the installer disable it because he said it was interfering with the Hopper locking onto the right satellite 119).
Overall I am happy with the service, Dish makes a good product, pricy but a good product. Just wish they would appreciate current customers more, new customers are good to but....... I head somewhere yesterdays customers are also tomorrows customers.