and east coast.on the 20Mbps speeds, did they take out the "boost" on that package? (tampa bay area)
Good question; do you only get "boost" with the lower packages?
Of course, I am still getting 15-20M dl with my 20M service level. No, I haven't called for an in-home visit, but see previous posts about examination of the problem. Guess I should break down and set up a visit. The computer next to the cable modem is a linux machine...fun when they want to do the direct connect thing (which is always the FIRST move).