Is the sensor a reed switch? If not, use the optional OHR adapter to interface with Hall effect or optical sensors.
Are sensor switch cycles present? Reed switches are often magnetized during long periods of inactivity (parked against a magnet) and could require replacement.
If a reed switch, use an analog tester in resistance (continuity mode) or a scope to see if the sensor switch is opening/closing. Might use a 12Vdc battery to slow down the motor movement and make the switch cycle observation easier.
Also note: The HH motors are often quite RF noisy especially as the motors age. Be sure that the motor has a capacitor installed across the terminals, use shielded sensor and servo distribution wire, if needed, reroute the sensor wires away from the motor inside the housing and make sure the sensor terminals are located on the far side of the strip away from the motor.