If you have hdtv, you have to love Voom. But after endless attempts to get the 6.10 upgrade, I finally did and while there are some new features, I find it mostly just a new look, and a few buttons to push, compared to what I thought it would be. Ive heard so many people talk about their upgrade to a larger dish. HOW did you do it? Customer service never knows anything or denies the existence of everything we all talk about on this forum, even the existence of a larger dish. When I brought this to Wilts' attention, I got an email saying he'd look into it. But thats the reply I get everytime, and nothing has been done. Theres also a woman Voom rep whose name I wont meantion, who promised me the moon also, but I cant get her to respond to my inquiries. In other words, a whole lotta smoke. Ive even threatened to drop my service, but as if that would do any good. Im wide open to ideas fellow Voomers! Ive had several successes as I know many of you have, but lately there seems to be more bark than bite. Besides, I promised Wilt if I didnt get action, Id post the results. Think he'll notice?