New Genie UI now in CE testing

  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. As of 12:05 PM ET our provider has moved us to a new server.

    Things seem to be running better on this new server. However in trying to diagnose the issue (before finding out it was a hardware issue) we made some system changes which we need to undo. So if you find any issues or errors please let us know in the Operations Center Forum.

    Thank you for your patience! Sorry for the issue!
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You have to get on the download list over at the CE site. You dont do 02468 at all on an HS17. Basically, you reboot the HS17 and once the light flashes white you hold the add client button until the software download starts and then let go of the button and let it roll through the software download process. I really haven't reported anything because the issues I had have gone away and for my setup, it's been rock solid for about a month.
Thank you very much appreciate it and quick response great job means a lot
 
Finally got the new ui. Logos downloaded fine with it. Hopefully they’ll change or give options for colors for the guide in a future update .
 
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