Hello All,
Have been a D* customer for almost 3 years now subscribe to the premium pkg, 1 DVR a 2 Receivers. I had VOOM until they went black . I really want my HD back and thinking about switching to E* When VOOM was first taken over by E* I called and was not willing to pay $100.00 for a dish I already had installed to receive the VOOM channels again so I said forget it and plus rumor had it D* was coming out with a new box and channels... Well still waiting...... So long story short I checked E* site and for what I am paying now with D* I can get with E* plus the VOOM channels back. I called D* and was sent to retention and they offered me:
HD DVR $449 plus shipping and an install fee, came to about $550 around that ball park.
$20.00 off for 6 months
HD tier free for 3 months
$250.00 credit for the HD DVR
and 3 payments of $133.00 for the HD DVR
It all sounded good but I am still paying about $300 for the HD DVR which is only a savings of $199. If I go to E* I am paying $350 upfront and no contract.
Should I stay or should I go? Do you think I can get a better offer from D* if I call back one more time? I really don't want to leave but for the money I am paying if I can get more else where for the same price or less, well you know the rest.
Thanks in advance!
Have been a D* customer for almost 3 years now subscribe to the premium pkg, 1 DVR a 2 Receivers. I had VOOM until they went black . I really want my HD back and thinking about switching to E* When VOOM was first taken over by E* I called and was not willing to pay $100.00 for a dish I already had installed to receive the VOOM channels again so I said forget it and plus rumor had it D* was coming out with a new box and channels... Well still waiting...... So long story short I checked E* site and for what I am paying now with D* I can get with E* plus the VOOM channels back. I called D* and was sent to retention and they offered me:
HD DVR $449 plus shipping and an install fee, came to about $550 around that ball park.
$20.00 off for 6 months
HD tier free for 3 months
$250.00 credit for the HD DVR
and 3 payments of $133.00 for the HD DVR
It all sounded good but I am still paying about $300 for the HD DVR which is only a savings of $199. If I go to E* I am paying $350 upfront and no contract.
Should I stay or should I go? Do you think I can get a better offer from D* if I call back one more time? I really don't want to leave but for the money I am paying if I can get more else where for the same price or less, well you know the rest.
Thanks in advance!