Hopper versions

[PHXHoward]

Hi my mom is having Dish installed right now. I knew she was not going to get a Hopper 3 but I thought that the other option was Hopper with Sling. The Hopper that was delivered is called HOPPER REMAN STANDALONE. She will never use the Sling feature so I don't mind that it is missing but I want to make sure that the internals are modern and it will perform well over the next couple of years. Let me know what to expect. Thanks

Howard


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[navychop]

Remanufactured.

I would not accept a H1, if that's what it is. Old and slow.

Find out for sure which model.

 

[JSheridan]

Look at the white label on the back of the receiver. It will give the model.

 

[JM42]

Yeah, insist on a newer model. The H1 refurb may be OK as far as reliability, but performance will be laggy. Now is when you have leverage to get what you want.

 

[PHXHoward]

I called Dish while the tech is out here and they swapped it out for HWS. Very happy now. Thanks for confirming.


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[Hall]

my mom is having Dish installed right now

Is she an existing customer, getting upgraded equipment or a 'new' customer ?

 

[PHXHoward]

New customer

 

[Hall]

Well, I guess in that case, she doesn't know any different (as in, no previous Hopper experience). Giving NEW customers remanufactured, Hopper 1 units ? Ouch...

 

[DWS44]

Well, I guess in that case, she doesn't know any different (as in, no previous Hopper experience). Giving NEW customers remanufactured, Hopper 1 units ? Ouch...

Makes you wonder if an installer was trying to take advantage of a situation to clear some old stock.

In either event, It's good the OP was around to look out for her!

 

[PHXHoward]

She ordered the Flex Pack + Locals so they probably give Hopper 1 to keep costs down.The phone rep said that the fee for the Hopper 1 had been credited back before we were charged for the HWS. Hopeful that it will all show up correctly on the next bill.

Howard