Hopper not updating guide

[msechler]

New to the Forums.

I was looking at my scheduled recording and noticed it did not go past Monday 6/11, so I went to the guide and it stops 6/11 at 1130 pm. I had called dish and all they had me do was unplug it for 10 seconds and do a "Check Switch", then told me they have to send a tech out. Was wondering if anyone has had this problem and may know how to fix it.

Thanks
Mat

 

[oldengineer]

It happened once on one Hopper. It also stopped showing timers and scheduled recordings. I reset the box and it fixed itself overnight - guide, timers and scheduled recordings restored. Other subs have reported similar behavior.

 

[patmurphey]

Something may have happened yesterday. I had the full guide in the morning but last night, when checking for a future show, it stopped at Monday night. Overnight the guide updated normally and it's OK today.

 

[msechler]

Well changed the update inactivity standby back to 4 hours and it seemed to fix it. I had it set for disable figured it just stopped it from standby.mmIt still asked every day to allow it to update, but guess it wasn't.