DITTO ALL the above. You are basically operating as commercial reseller although likely with the best intentions. The FRAT should have setup everything commercially and then had each tenant pay in some way to satisfy their part; maybe through dues, rent or some other fees you guys likely pay into; but it SHOULD be handled through the FRAT, not as individuals acting as your family (aka a residential acct). Doing it this way should have never been allowed in the 1st place and I too am surprised it took this long.
The best bet to me is to wait it out, see what THEY offer, then maybe each tenant gets their own services and billing acct as they migrate OFF your acct. Sounds like you need a multi-unit dwelling dish system setup if thats not what you have now. How do you all connect now?
I am sure it will all work out.
The best bet to me is to wait it out, see what THEY offer, then maybe each tenant gets their own services and billing acct as they migrate OFF your acct. Sounds like you need a multi-unit dwelling dish system setup if thats not what you have now. How do you all connect now?
I am sure it will all work out.