I can't like this post enough. Several years back (before my promotions), I was an account specialist, who you get transferred to when you threaten to cancel. I was in that position for AMC, and we sadly gave away way too much money in 2012 for that. It affected the price increase in 2013, it severely reduced the tools at my disposal to then keep customers in the months afterward. That department has a budget, and things like this eat into it. The 2015 price increase is already cast in stone, but I expect all the demands for compensation (when, frankly, none is warranted...the contract is very clear), will affect how much (or how LITTLE) those agents will be able to use to save customers. It will also affect future price increases.
So, those of you who are simply scrambling for freebies, thinking it's magic money that falls from trees, don't complain when the discount offers you enjoy are no longer available. If there is a price increase you did not expect. If the 2016 price increase is huge. If you call and threaten to cancel, and you're not offered any more than $10/month. I can tell you, the greedy opportunists taking advantage of this WILL affect the business rules for account specialists in the next few months.
Each action has an equal and opposite reaction.