For anybody getting warning 866 here is the unfortunate reply,
"There is a code (known as a house key) that is associated with the EHD and the account. This house key is placed on the EHD allowing the EHD to move from like receivers active on the account. For an unknown reason, on yours and a few other accounts, this code was lost and is unretrievable without the original receiver, which was sent back when you upgraded to the Hopper/Joey.
I apologize for this occurring and the inconvenience this has caused you. You can use that EHD to save your current recordings from the Hopper. If you have further questions, please let me know.. Thanks."
Because somebody forgot to file the proper paperwork we've lost all recordings. But don't worry, DISH will take care of you; they are going to let you use the EHD on anything you have recorded since then. (Please note sarcastic tone.)
"There is a code (known as a house key) that is associated with the EHD and the account. This house key is placed on the EHD allowing the EHD to move from like receivers active on the account. For an unknown reason, on yours and a few other accounts, this code was lost and is unretrievable without the original receiver, which was sent back when you upgraded to the Hopper/Joey.
I apologize for this occurring and the inconvenience this has caused you. You can use that EHD to save your current recordings from the Hopper. If you have further questions, please let me know.. Thanks."
Because somebody forgot to file the proper paperwork we've lost all recordings. But don't worry, DISH will take care of you; they are going to let you use the EHD on anything you have recorded since then. (Please note sarcastic tone.)