This summer DIRECTV will be rolling out its TV Anywhere (GenieGO) using a built in server that is built into many of its newer receivers. Here is information that SatelliteGuys has receiver about this exciting new rollout from DIRECTV!
So here we go with the information that was sent to us. Note this will be a slow rollout... so we have no idea when you will get it. So please don't ask.
---
One of our key focuses this year is to meet our customers’ desire to take their DIRECTV service with them wherever they go, and you may have seen some of our videos and other communications talking about the features available through the DIRECTV mobile app. In the near future, we’ll take an evolutionary leap forward by turning customers’ mobile devices into another Genie client: Using the DIRECTV app on their smartphones and tablets, they’ll be able to remotely watch whatever they’d be able to watch on their TV at home, including their DVR content!
Earlier this year, we halted sales of GenieGO in preparation for a next-generation solution, and that service will soon be launched to customers. This great new capability will be available
at no extra charge and will unite and enhance several key TV Everywhere features. Without any additional hardware, the DIRECTV app will enable customers’ mobile devices to act just like another Genie client, allowing subscribers to:
- Live-stream all channels from their programming package anywhere
- Stream or download HD or SD recorded content from their programming package from their Genie HD-DVR to take with them
- Watch DIRECTV content as soon as they order service (previously known as “Walk Out Watching”)
- Stream thousands of shows and movies on-demand for free
Please note that
this capability will be initially launched as a field trial via software download, and there will be outreach to customers about it.
What do customers need?
- A broadband-connected HR44 (or H44+HDD) or higher — but no other DIRECTV hardware.These great features will be made available via a software download and will be powered by the Genie server, not any external equipment. No more port-forwarding!
- A compatible mobile device with the DIRECTV mobile app installed. Supported devices include iPads (iPad 2 or newer), iPhones (iPhone 4 or newer) and Android mobile phones and tablets.
- A directv.com login and password. This can be easily set up as soon as someone signs up for DIRECTV service!
Mobile DVR incorporates the best features of GenieGO technology, including transcoding capability and enhanced networking technology, in the Advanced Genie DVR. When used together with the DIRECTV App, our customers can use their mobile devices like a wireless client to experience their content in and out of the home. And, the Advanced Genie DVR is simpler to install!
Advanced Genie DVRs include:
- HR44
- H44 with external hard drive
- HR54
Mobile DVR offers all of GenieGO’s favorite features including:
- In-Home streaming
- Out-of-Home streaming
- Auto Prepare – allows customers to download programming to their mobile device without waiting for transcoding
- Use the DIRECTV app to watch content recorded on the Advanced Genie DVR and manage all of their favorite entertainment choices
- Simplified registration of customer mobile devices
Additional Information:
- There can only be one Mobile DVR/GenieGO stream (either DVR streaming or live streaming) in progress at any given time.
- GenieGO streaming cannot happen while picture-in-picture or DoublePlay is active.
- 3D, PPV and On Demand content is not streamable via the Mobile DVR/GenieGO — but may be available via other features on the app. If the titles are not Streamable, the Watch on Table/Phone button will be disabled from the program details screen.
- Some channels and programming are not available for streaming due to specific contractual agreements with content providers. Titles that are not streamable will not populate within the Live TV guide or Live TV Streaming carousel.
- Due to contractual obligation, downloaded Disney content is restricted to one download to one client per account for 60 days. This applies to all Disney channels.
The DIRECTV App replaces the stand-alone GenieGO App, which is no longer supported. Customers who have – and choose to keep – the external GenieGO can now use the DIRECTV app to manage this device as well.
The DIRECTV Mobile App works with:
- iOS — version 9.0 or higher
- Android — version 4.0 or higher
Once a device is activated, the DIRECTV Mobile App provides all previous external GenieGO device functionality — plus Auto Prepare — without the external GenieGO device.
And there you have it. Thanks for being SatelliteGuys Members and for making SatelliteGuys your DIRECTV Information Home.
