defective dpp twins

[Clancy]

The $14.95 is the shipping and handling fee, you can choose the second exchange option and there's no fee aside from what you pay UPS or FedEx. These were waived in the past for the CCS9601's and select known SuperDish LNBF's, but until a particular batch(es) is authorized as a known issue with DISH all of the policies are still in effect.

After reading post #9, I would suggest that your statement ( , but until a particular batch(es) is authorized as a known issue with DISH ) is outdated and therefore incorrect.
Pimp_2 to my way of thinking has the correct handle on this matter.

 

[marcopolo3]

We have been told to avoid use of dpp twins if at all possible. Our shop Nazi has told us that it may be the middle of next month before they can begin shipping again. We have adopted a policy in the interm of only using dpp twins for four room installs if at all possible. BTW we were having tremendous trouble with the really light weight ones here (lower Mich). I would like to add that the problem we were having was with defective ports so none of these installs could be completed with a bad LNB.

 

[Clancy]

We have been told to avoid use of dpp twins if at all possible. Our shop Nazi has told us that it may be the middle of next month before they can begin shipping again. We have adopted a policy in the interm of only using dpp twins for four room installs if at all possible. BTW we were having tremendous trouble with the really light weight ones here (lower Mich). I would like to add that the problem we were having was with defective ports so none of these installs could be completed with a bad LNB.

Sounds like the USA version you are describing.
Nice to see it being corrected as we speak.

 

[Stargazer]

And just think, the SuperDishes were replaced witht these crappy DPP twins which are also bad. A DOUBLE WHAMMY for Dish Network. Customers are going to think that their stuff is junk. Since I had this DPP twin trouble I am think Dish is crap. I am having some pretty bad feelings about Dish Network right now with the quality of their hardware. I would have thought that they would have learned by now.

 

[dnsguy]

Did any of the bad lnb's make it into the market, or where they caught before distribution, if in the market is there any means of identifyiny the Cal Amps from the Sharpe

Thanks
Bob

I believe that the batch they are talking about was caught before getting out, but they were in the warehouse

 

[dnsguy]

Well corporate is a large building that I spent last week in. It is an old Meriyl Lynch building located at 9601 S. Meridian Blvd. Englewood, Co. In fact it is the very next exit off of I-25 from Direct TV's corporate Building. As for the numbers, $150 is new figure from 2006, and a very acceptable # when you factor in gas, supplies, payroll, and bad equipment (DPP twin, receivers, remanufacturing fee's). As for the statement it came from the top of the line, two men, Mr. Cutler who invented to Trouble Call Tracker Form and is incharge of compiling information and relaying it to the Board, the other Mr. Hennessey the National Quality Manager, the one who is over every Quality Assurance Specialist in the Nation. What you here from me is true, I dont get my information from forums, I just post information in forum. If you dont believe me just watch as those trouble call generating DPP twins made by that company disipate. Who are you to say those numbers aren't accurate, when is the last time you did a P&L report on america's second largest Satellite Television Provider

Those numbers are very true, we go over them every week to try and decrease cost per truck roll.