Bill didnt generate

[John2021]

Our bill didn't generate this month. Anyone else having this issue. Csr at a loss

 

[b4pjoe]

Our bill didn't generate this month. Anyone else having this issue. Csr at a loss

I won't know until the 9th.

 

[John2021]

I won't know until the 9th.

Still hasn't generated yet this is weird. They said they would waive the late fees if any. I just paid it like normal since they said i could be double billed

 

[John2021]

Called in this morning demanding to speak to a supervisor. Since I still haven't received my bill yet told him I can log into my streaming app but as soon as I try and goto my sat acct I get booted out of it. I told him I can't access anything on the dtv app either after he asked. Told him the picture breaks up and pixelates and gets screwy at times. Told him hardware has been swapped out multiple times everyone's at a loss. Told him my discounts disappear off my acct and I have to call in and get them added back. He told me they have your acct so screwed up!!! I got a supervisor back from the old dtv and ussb days wich was a . He even credited my bill for one month of the entire package,,

 

[b4pjoe]

Called in this morning demanding to speak to a supervisor. Since I still haven't received my bill yet told him I can log into my streaming app but as soon as I try and goto my sat acct I get booted out of it. I told him I can't access anything on the dtv app either after he asked. Told him the picture breaks up and pixelates and gets screwy at times. Told him hardware has been swapped out multiple times everyone's at a loss. Told him my discounts disappear off my acct and I have to call in and get them added back. He told me they have your acct so screwed up!!! I got a supervisor back from the old dtv and ussb days wich was a . He even credited my bill for one month of the entire package,,

Was your account originally a DIRECTV account that was transferred to AT&T and then back to DIRECTV? Mine was and my account was so screwed up they couldn't fix it so they ended up creating a new account for me. Haven't had any issues with the account since they did that.

 

[John2021]

Was your account originally a DIRECTV account that was transferred to AT&T and then back to DIRECTV? Mine was and my account was so screwed up they couldn't fix it so they ended up creating a new account for me. Haven't had any issues with the account since they did that.

Mine was always an att account. From what I have been hearing there's alot of system glitches!!!! Funny att wireless is spectacular bills always on time and correct but dtv is a disaster

 

[b4pjoe]

Mine was always an att account. From what I have been hearing there's alot of system glitches!!!! Funny att wireless is spectacular bills always on time and correct but dtv is a disaster

My account was fine until they moved it to AT&T and I started having issues there. Then when they transferred it back to DIRECTV it was even worse. Was yours recently moved to DIRECTV?

 

[John2021]

My account was fine until they moved it to AT&T and I started having issues there. Then when they transferred it back to DIRECTV it was even worse. Was yours recently moved to DIRECTV?

I'm still on the att system. Wich is a nightmare in itself!!! I hope they move me over to a dtv acct!!!!

 

[b4pjoe]

I'm still on the att system. Wich is a nightmare in itself!!! I hope they move me over to a dtv acct!!!!

I'm surprised they haven't moved your account to DIRECTV. Do you have any other AT&T services bundled on your account? If so that may be why you are still there.

 

[John2021]

I'm surprised they haven't moved your account to DIRECTV. Do you have any other AT&T services bundled on your account? If so that may be why you are still there.

Just wireless we was told that we're not bundled together. I beg them to move my acct over every month since att loves turning gold into lead!!! We also got our gemini last July they can't find the contract for that either. It might be time to run like he'll and run like my hairs on fire.