Another Happy VOOM Customer
I was installed today by the infamous Chris, sub-contractor for Installs, Inc. The installation was flawless and the service is great. Chris is a real pro. I already had a ChannelMaster 4223 with a Titan 7777 preamp so there was no need for another antenna.
I have a Sanyo Z2 front projector and a Phillips 32" Direct View and the picture is awesome on both. In fact, the picture on my Sony SD TV is noticably better than E*. I was a E* customer for 6 years and was really tired of the poor treatment that existing customers received. The last straw was when I called them after aquiring a second HDTV and asked to trade-up another existing receiver for an 811 and was told "you are only allowed to have one 811 per account"! I hung up with E*, dialled VOOM and ordered essentially the same SD service, but with several times the HD (even if you discount Cinema* channels, which BTW offer remarkable quality for old movies) for the same price . No brainer, huh.
When I called tonight and cancelled E*, the CSR felt obligated to inform me that "VOOM doesn't really broadcast in HD, you know." My reply was that it looked pretty good from where I was sitting...
I live in Dacula, GA ~30 miles from the broadcast stations and my OTA reception ranges from a low of 74% to 92%. I receive all 10 of the ATL digital channels. Chris installed the new elliptical antenna accommodate the new VOOM sat that is due soon. Signal strengh on the sat is 95%. Interestingly enough, the new dish also has a second, entirely different design, LNBF. Maybe C band? I wonder what is next for VOOM.