Started having real trouble with my ipad this past week. Well, the ipad works fine but I think it is the itunes store, and or Apple records.
Earlier in the week I began to get a message that my password is incorrect when I attempted to download an app. So, I gave up. Tried again later when I had more time and still got the same message. Asked me to reset the password by answering a security question. I answered it and it said my answer was incorrect. I double checked everything case, spelling etc. and it still said it was incorrect. Next, I tried to log in again and it said my account is disabled wait 8 hours.
Got back After 8 hours everything seemed to work fine. That was Thursday. Today I tried to download an app and got the similar message that my password was incorrect. I tried to reset and this time it said to my account has been disabled, please contact tech support. So, I tried to use the link they sent and the first thing I got was a request for my ipad serial number. I looked it up and carefully pasted it in and clicked next and this time it said my serial number did not exist. I tried this process several times and no go. The number on my "About" screen matches the number on the package and the number printed on the ipad back in microtype. Yet Apple says the number doesn't exist. So now what do I do? Maybe in 24 hours I'll try again and log into my account to see what I look like. If I can't do that I guess it's a trip into the Apple store to get them to figure it out. I'm sure they will tell me they can't help me unless I buy something first.