My daughter and son-in-law have a VIP722K with an external powered hard drive. All of sudden the 722K does not recognize the hard drive. They are receiving an error stating You can't use this hard drive on another receiver that to use the hard drive it must be re-formatted. According to my daughter nothing has been done to the hard drive like removed it and tried to use it on another receiver.
He has tried shutting the hard drive off then restarting it, unplugging the USB cable from the receiver and re-connecting it (both ends of the cable), shutting the receiver down and re-starting it without any luck.
Any ideas what could have happened and anyway to get the receiver to see the hard drive without re-formatting it?
He has tried shutting the hard drive off then restarting it, unplugging the USB cable from the receiver and re-connecting it (both ends of the cable), shutting the receiver down and re-starting it without any luck.
Any ideas what could have happened and anyway to get the receiver to see the hard drive without re-formatting it?
