VIP222 ONLY WORKS AT TIMES!!HELP

[bryce600rr]

i have a vip722 upstairs and a vip222 downstairs.. my vip722 has worked flawlessly since installed.. i have to reset my 222 almost everyday it will work fine all day then it seems it only happens at night.. i will turn the tv off and then later go to watch it again it will come on sometimes with no picture just sound and a black screen, sometimes with no sound or picture.. when i reset my 222 and it goes through the downloading channels session and then works perfect for a while.. i know this is not right.. does anyone know what the problem might be?? bad reciever? bad connection outside? all the connections inside are good. i checked 3 times..
please help.. i have not even had dish a week and it is starting to look like i made a bad choice...
thanks
BP

 

[bryce600rr]

TTT

 

[Gentleman]

I believe what you are experiencing is the norm for the 622, I had 2 before my dealer replaced it with a 722 and they were nothing but constantly having to be rebooted

Bob

 

[bryce600rr]

that sucks.. if it keeps it up i am going to call dish and raise a little hell with em...

BP

 

[marshelpm]

call dish and ask about the new 222k it is a updated receiver

 

[ab187]

How is your TV connected to your 222?
I have heard about problems with the HDMI connection on some of the VIP series with symptoms like the ones you are describing.

 

[bryce600rr]

call dish and ask about the new 222k it is a updated receiver

will the 222k work with my 722 upstairs internet wise?? they old me that the 222 would communicate with the 722 if i had the 722 hooked to the internet, it doesn't . how do i know if i have the 222 of the 222k.. they told me i had the newest stuff.. i have only had it a couple weeks.. they probably tell everybody that.. would the 222k be a free upgrade?? thanks for your help..

 

[Gentleman]

The 222 is silver the 222K is black

Bob

 

[TheKrell]

And the 222k has an optional dual OTA tuner module, IIRC.

Either a 222 or 222k should work through your 722 using the HomePlug feature. But I think that is another problem and (probably) unrelated to the 222 needing a daily reset. You definitely need to call technical support and see if they can diagnose the problem. My wag is that they will be shipping you a new 222.

Do you have any timers set on the 222 for 3AM?

 

[llzel]

Funny I've had the same problem, 722 upstairs no problem and I had a 211 downstairs and problems, changed to a different 211 still problems, changed to a 612 and better but still problems.

Are you using a DP44 switch?

 

[randyman]

I had the same problem with my 222. These units run extremely hot so make sure it has adequate ventilation. Since I own my 222 I mounted a small computer fan inside the case and I've had no lock ups since.

 

[bryce600rr]

Funny I've had the same problem, 722 upstairs no problem and I had a 211 downstairs and problems, changed to a different 211 still problems, changed to a 612 and better but still problems.

Are you using a DP44 switch?

dont know what a DP 44 switch is..
i changed the updates to like 5am and i cant get the homeplug feature to work on my 222.. when i search for it on my 722 it cant find it.. also what is the dual OTA tuner module... sorry i am very new to this stuff...

 

[JohnEL]

I've had a VIP222 for some time. Sounds like you may have a bad one. Call DISH and have them send out a new receiver.

For the heat issue, you can spend the money for a fan, BUT, I used 4 Lego blocks under the feet,one under each foot-have not had an issue with heat in the 222 since-thanks son .