Hall, I'm on my second 722k in 3 months and both are doing the 002 thing. Sure wish they would send out a software fix for this, it is so annoying.
ViP 622 & 722 Running Bug Thread
- Thread starter jrfuda
- Start date
- Latest activity Latest activity:
- Replies 795
- Views 185K
Hall, I'm on my second 722k in 3 months and both are doing the 002 thing. Sure wish they would send out a software fix for this, it is so annoying.
You are having these problems in the morning as well? Interesting that we are both using H&K receiver by HDMI. Doesn't seem to be a widespread issue though as a google search doesn't turn up much of anything. My wife is sick and tired of the constant problems with the 722 and I will be forced to call Dish Tech service soon. Can't wait for that one. Should I request a new receiver or a visit from a tech?
I called the Dish Network “Cancel Service Line” on Thursday and told them that I was going to cancel if they did not fix my problem ASAP. The CSR first gave me a $40 credit for all my troubles and then put me in touch with a senior Tech.
We first talked about this (613 value -2) and she said that concerned the LMB and had nothing to do with DVR hard drive.
We then talked about my set up and the tech and her boss seemed to think that the AV receiver/HDMI were on the output/after the Sat box and that should have no effect on the Sat box.
Now the senior tech’s boss seemed to think that putting the 722 on it’s side may be problem…..I thought these were industry standard hard drives and it made no difference how they were placed as long as you did not move them while powered up.
So I have my 7th 722 in the mail and I will give that one a try. If that does not work they want to send a field tech out to go over the Sat dish cable setup.
Did they send you a new 722k in order to "fix" the "002" error problem ? I sure hope not....
If he thinks the drives physically should be mounted that way, he's wrong. HDDs in PCs are mounted horizontally or vertically with no ill-effects. It's all a matter of where they fit. If he's referring to defeating the purpose of some built-in ventilation features of the DVR, well, it's primary cooling is simple convection and in fact, mounting vertically would be better in these devices.
OK now Tuesday night while watching NCIS HDMI video just shut off. Still had audio. Receiver was seemingly working OK in every other way. Tried unplugging all the HDMI from 722 & HK & TV and reconnecting but could not get it on. Took 4 reboots of 722 and it finally came back on. This thing is possessed.
If your having issues, just call dish and get a 722k installed/upgraded. It seems this is the best way to tackle the problem. You may have to talk to a supervisor, but if you have the protection plan, you shouldnt have any issues with getting it You dont even need a tech to install it. just swap the wires
yes, they can be mounted vertically. But I believe for long term use they should stay horizontal. (I remember reading something about gravity and the read arm in the hard drive)And the vents are on the sides, so yea it technically would stay cooler at the vert
'002' typically is an error inside of the receiver, typically not a signal error which is '015'
The 722k's are solid, not sure what experience you've had with them. You could be having other issues not necessarily related to the 722k
Same cables have been in place for a year with no other loss of video. Has not happened again.
Broadband
Software version: L622-RBGD-N
Mode bug occurred in: Dual
Dish setup: dish 500
Description of bug: Ethernet connection does not keep IP. Unit has had same IP since activation of Ethernet port by Dish. Both link and rx lights will blink. If the unit is hard reset (power cable pulled out) it'll get IP for couple of minutes and then the broadband will go back to all 0's. All cables and internet connections are working with laptop.
OTA Antenna:
Any one have similar issues? I did not find one instance of it in this thread during my reading.
Software version: L622-RBGD-N
Mode bug occurred in: Dual
Dish setup: dish 500
Description of bug: Ethernet connection does not keep IP. Unit has had same IP since activation of Ethernet port by Dish. Both link and rx lights will blink. If the unit is hard reset (power cable pulled out) it'll get IP for couple of minutes and then the broadband will go back to all 0's. All cables and internet connections are working with laptop.
OTA Antenna:
Any one have similar issues? I did not find one instance of it in this thread during my reading.
Software version: L623
Mode bug occurred in: dual
Dish setup: DPP 44, 3 receivers 622, 211K, and 625
Description of bug: Since thanksgiving, two to three times per week, at 5:14 pm, I experience a lock up on my 622 system, usually watching espn 140 on main HDTV. system will reset and no problems with other two receivers. Hi temp on receiver 138, and have installed a notebook cooler under receiver. Last several times, receiver was not hot to touch.
OTA Antenna: No OTA
Any ideas?
Melp
Mode bug occurred in: dual
Dish setup: DPP 44, 3 receivers 622, 211K, and 625
Description of bug: Since thanksgiving, two to three times per week, at 5:14 pm, I experience a lock up on my 622 system, usually watching espn 140 on main HDTV. system will reset and no problems with other two receivers. Hi temp on receiver 138, and have installed a notebook cooler under receiver. Last several times, receiver was not hot to touch.
OTA Antenna: No OTA
Any ideas?
Melp
New bug introduced in most recent update.......
Has anyone else noticed this?
I had archived a few programs on external drives on both my 722 and 622. (Mostly full seasons I moved to archive). When I was watching the first program, then I stopped, there was no problem. The second program I watched and then hit stop when done. A title screen comes up for the FIRST show I watched. More importantly, when I close that screen, I notice that the SECOND program was deleted without my telling it to do so. Basically it is deleting the second program I view off of the hard drive automatically. They don't come up after a reboot, but the space available doesn't go up, so it looks like something is getting corrupted somewhere.
I noticed this happening on both the 722 and the 622, so it must be something to do with the most recent software upgrade, because I didn't notice this happening more than a month or so ago.
Has anyone else noticed this?
I had archived a few programs on external drives on both my 722 and 622. (Mostly full seasons I moved to archive). When I was watching the first program, then I stopped, there was no problem. The second program I watched and then hit stop when done. A title screen comes up for the FIRST show I watched. More importantly, when I close that screen, I notice that the SECOND program was deleted without my telling it to do so. Basically it is deleting the second program I view off of the hard drive automatically. They don't come up after a reboot, but the space available doesn't go up, so it looks like something is getting corrupted somewhere.
I noticed this happening on both the 722 and the 622, so it must be something to do with the most recent software upgrade, because I didn't notice this happening more than a month or so ago.
Don't know when my 722 receiver took L623, but my every morning reboot routine has stopped. Receiver seems to be running MUCH better now.
722, L625, dual mode
While watching and recording Idol OTA on channel off 041-01 on TV1 with out any problems the 722 was recording Criminal Minds off the sat on channel 032-00 on TV2. Criminal Minds was recorded in one minute increments. First recording was 2 minutes, then 16 one minute recordings, the finally the last one was 28 minutes.
While watching and recording Idol OTA on channel off 041-01 on TV1 with out any problems the 722 was recording Criminal Minds off the sat on channel 032-00 on TV2. Criminal Minds was recorded in one minute increments. First recording was 2 minutes, then 16 one minute recordings, the finally the last one was 28 minutes.
