For a current customer with 2 or more dvr's, jumping to Direct is probably going to end up making you lose money, as you give up a ton of first year savings by having to pay that upfront fee for the second dvr. I am sure Charlie is aware and ready for that.
He is probably not ready for how much more attractive this makes some of the Cable outlets, because of the bundling discounts.
He is probably not ready for how much more attractive this makes some of the Cable outlets, because of the bundling discounts.