They're here again...

[SimpleSimon]

Good job Iceberg!

 

[Mr Tony]

Thanks Simon

 

[bcshields]

Jason's a good rep. Him and I have worked together. Cascade, call him, and if you want us to come out instead of that FSM, I'll give you my info in a PM.

 

[Cascade]

You guys rock.
I'll give Jason a call after we come back (Again) We did the CostCo run, now we have to do another because our poor little Escort was suffering.

Thanks again, it's appreciated a great deal.

 

[OdiOdin]

Edited out phone number. I don't think we should publish phone numbers like that. I did send it to Cascade in a PM. If it was left up, then people would call it everytime there was an issue and that could do more harm than good

-Iceberg

Thank yeah, PM would of definitely been more appropriate. I don't always think before I do stuff life is more interesting that way

Cascade, good luck, hopefully they will do whatever it takes to make you happy, or the bad karma comes back and smacks them around

 

[Mr Tony]

Don't woory about it OdiOdin

I've done it a few times myself

 

[J3ff]

damn and I thought my install was bad..

 

[bcshields]

So what happened??

 

[Cascade]

Got Jasons voicemail a couple of times although I couldn't leave a message (Voicemail was full apparently).
I'll call him this morning, his voicemail should hopefully be empty.
He works some strange hours, IIRC it's 2 til 11 Mountain.
Kristen's supposed to be calling back today to see how the install went friday.

 

[Mr Tony]

Any new news on the SuperDish Install from hell front?

 

[Cascade]

Kristen never called me back yesterday to see how the non-install went on friday. Maybe Cliff actually called her and told her he'd be doing it tuesday but I doubt it.

Cliff told me on Friday to call him early Tuesday morning (Today) to set up a time for him to call round today.
He was going to reinstall everything from the dish to the house, I was told he'd be burying the cables from the last installers screwup, he said he'd be grounding the dish properly.
He also told me that he was disgusted at the way I'd been treated.

I just called him (7AM) and he's going to North Carolina instead.

I left a message on Jasons voicemail.

This just gets better and better.

 

[ShadowEKU]

Kristen never called me back yesterday to see how the non-install went on friday. Maybe Cliff actually called her and told her he'd be doing it tuesday but I doubt it.

Cliff told me on Friday to call him early Tuesday morning (Today) to set up a time for him to call round today.
He was going to reinstall everything from the dish to the house, I was told he'd be burying the cables from the last installers screwup, he said he'd be grounding the dish properly.
He also told me that he was disgusted at the way I'd been treated.

I just called him (7AM) and he's going to North Carolina instead.

I left a message on Jasons voicemail.

This just gets better and better.

I only have 2 things to say

Sorry

and

Holy Jesus why cant they do this right.


Im sorry cascade. I wish we had an Email directly to charlie because we could send him this thread. this is freaking rediculous

 

[Cascade]

I agree, I'd have loved to have called Charlie on the pathetic "Charlie Chat" and told him about this, it'd make far better viewing than the usual HDTV blurb they force down everyone's throat.

Anyhow, I'm setting up a webpage and have documented everything that has happened since day 1, I just need to find a domain name, any suggestions?

 

[PSB]

www.Dishnotwork.com

 

[Mr Tony]

Kristen never called me back yesterday to see how the non-install went on friday. Maybe Cliff actually called her and told her he'd be doing it tuesday but I doubt it.

Cliff told me on Friday to call him early Tuesday morning (Today) to set up a time for him to call round today.
He was going to reinstall everything from the dish to the house, I was told he'd be burying the cables from the last installers screwup, he said he'd be grounding the dish properly.
He also told me that he was disgusted at the way I'd been treated.

I just called him (7AM) and he's going to North Carolina instead.

I left a message on Jasons voicemail.

This just gets better and better.

UNREAL Cascade

You might want to take this up with the BBB and the Attorney General in your state.

 

[ShadowEKU]

I agree, I'd have loved to have called Charlie on the pathetic "Charlie Chat" and told him about this, it'd make far better viewing than the usual HDTV blurb they force down everyone's throat.

Anyhow, I'm setting up a webpage and have documented everything that has happened since day 1, I just need to find a domain name, any suggestions?

Use your personal web space if you have it and go to no-ip.com and sign up for free and make a redirect... something like... dishnotwork.no-ip.info

 

[Cascade]

Unreal is the word, you honestly couldn't make this stuff up

The thing that wrenches my gut is the fact that everyone from this company I've spoken to (Excepting bcshields who sorted out my original Dish500 install) Doesn't seem to give a damn.

Yet again I've emailed Echostar, I've pointed them to these threads as I'm not explaining to another clueless rep everything that's happened since the beginning.
This time my mail was addressed Charlie Ergen, we'll see who handles it this time.

 

[Mr Tony]

good luck buddy!

 

[Cascade]

Stop saying that!

 

[Mr Tony]

well hopefully your "Superdish install from hell" will soon be completed.