There is literally no way you wouldn't have been able to skip commercials in a recorded version of any content. The onus to prove that you weren't accessing the VOD version would actually be on you.
Seriously though, this is the most common mistake new users make, selecting the VOD version over the recorded version. Always go into your Library, select the show, select the episode, then hit "Choose a Recording." Make sure the time stamp is about an hour (usually one hour and one minute). The VOD versions have a yellow "VOD" logo and the time stamps are closer to 45 minutes for an hour show (the actual run time of the show minus the forced commercials).