I apologize if this question is addressed elsewhere, but I've searched and couldn't find anything that directly addresses my problem. We have a Dish 1000 (which I understand from some other posts is considered a "POS" by many here), and ever since the addition of all the new HD channels, we've been having trouble getting most of the HD channels. It seems that we get the channels on transponders 12 (our locals in Chicago), 30, and 31 just fine, but all the other channels on other transponders don't come in. When I go to the dish pointing screen, transponders 12, 30, and 31 show signal strength in the 20s, while the others all show signal strength in the low single digits. I'm pretty sure that I have a clear line of sight to the sky, and while I don't have nearly the technical knowledge of most of the people here, it seems to me that if I'm getting a pretty good signal on some transponders, that means the problem isn't an obstructed line of sight (am I wrong about that?). I have seen some suggestions that the Dish 1000 is a POS and I'm thinking maybe I should get it upgraded to the Dish 1000.2 - is this a problem that Dish has recognized, and will they upgrade me for free because of problems with the Dish 1000?
Any help that anyone can offer would be appreciated - either things I can try myself, or suggestions for dealing with Dish to get the problem resolved. Again, I apologize for my lack of technical knowledge, and I hope that I have given enough info for you to be able to address my questions. Thanks!
Any help that anyone can offer would be appreciated - either things I can try myself, or suggestions for dealing with Dish to get the problem resolved. Again, I apologize for my lack of technical knowledge, and I hope that I have given enough info for you to be able to address my questions. Thanks!