If Dish did not consitantly update the receivers with new features, customers would potentialy leave for the compitition.
And if the competition does the same thing for less cost, or free, the customer will migrate as well.
Nobody has said we are asking for a free lunch. We are paying for DVR service, many of us paid for our DVRs, we pay subscription fees, access fees, HD enabling fees, hard drive access rental fees, dish wants to charge us for accessing reserved space on our hard drives, and now they are charging us to access external hard drive space. Give me a brake!