regarding my brother service in Showlow AZ (5000ft with mountain).
I've had Dish for 2 decades in PHX AZ, no problems.
My brother moved to Showlow AZ area and signed up with Dish referral in February this year.
Dish installed,
Hopper 3,
2 wireless Joeys,
Wireless Access Point,
2 BlueTooth for Joeys/soundbars,
new dish
and new cable from dish to Hopper 3
Feb thru May all good no problems.
Jun thru Aug
random occasional codes 1303 & 1554 on Joeys.
service tech came out late July,
tested system,
replaced splitter type barrel near/at base of LNBs
said it was not initially tightened enough and corroded.
this did not resolve codes.
2 other tech visits
could not find any problems and no action taken.
tech out today,
replaced Hopper3, both Wireless Joeys, and WAP.
tech changed location of WAP.
tech took/kept (in error) 1 of the BT on a WJ (did not move to new WJ)
tech did not offer of transfer recordings from old H3 dvr to new H3 dvr.
tech did not restore timers (via remote restore) to new H3.
It has been only a few hours since the tech left.
The code have not (yet?) returned
Both WJs are pixelating badly(not previously).
H3 not showing signs of pixelating.
My brother is frustrated and ready to bail on Dish (politely stated).
Hoping someone here is familiar with these particular codes
and might be able to suggest which piece of equipment might be creating the issue(s)
I've had Dish for 2 decades in PHX AZ, no problems.
My brother moved to Showlow AZ area and signed up with Dish referral in February this year.
Dish installed,
Hopper 3,
2 wireless Joeys,
Wireless Access Point,
2 BlueTooth for Joeys/soundbars,
new dish
and new cable from dish to Hopper 3
Feb thru May all good no problems.
Jun thru Aug
random occasional codes 1303 & 1554 on Joeys.
service tech came out late July,
tested system,
replaced splitter type barrel near/at base of LNBs
said it was not initially tightened enough and corroded.
this did not resolve codes.
2 other tech visits
could not find any problems and no action taken.
tech out today,
replaced Hopper3, both Wireless Joeys, and WAP.
tech changed location of WAP.
tech took/kept (in error) 1 of the BT on a WJ (did not move to new WJ)
tech did not offer of transfer recordings from old H3 dvr to new H3 dvr.
tech did not restore timers (via remote restore) to new H3.
It has been only a few hours since the tech left.
The code have not (yet?) returned
Both WJs are pixelating badly(not previously).
H3 not showing signs of pixelating.
My brother is frustrated and ready to bail on Dish (politely stated).
Hoping someone here is familiar with these particular codes
and might be able to suggest which piece of equipment might be creating the issue(s)
