You may not need to worry as the ground its in may not be that acidic.... case in point - if its not broke, don't fix it.
Question for the DIRT team: my pole is rusted out!
- Thread starter David Taylor
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You may not need to worry as the ground its in may not be that acidic.... case in point - if its not broke, don't fix it.
Mine wasn't customer caused. This was an 8 inch long,1 11/4 inside ID,1/8 thick steel pipe that the tech said they were supposedly not have been using as per Dish. The pipe was slotted and it cracked at the bottom of the slot. And I never pressured the CSR or anything. Just asked what "custom service" meant.
Now as for a customers responsibility for equipment and installation and repairs, I have mixed opinions on that. 1st off if I am leasing any equipment from anyone my opinion is I'm responsible for any damages I cause. If the equipment goes up in smoke due nothing customer caused then whomever leased it to me needs to assume responsibility. As for repairs it follows te same opinion,I break it I pay, it goes belly up on its own you pay for it. Installation is subject to what the company wants to offer, want more accounts offer free install, want cash instead of customers then charge the customer and let the customer decide.
I use thick wall aluminum pipe for my pole. At ground level I have a short piece of pvc pipe to protect the pole from my yard tools and such. I could do this again if need be for less than 50 bucks. Just takes a little time and effort.
$65 is not a lot for this type of work. I had an electrician run a line out to my pool, which had to be mounted on a 4X4 post so many feet from the pool. For a new breaker, wire from the breaker box to the wall in my basement and from there out to the post, and the post installed, $750. $65 seems downright cheap.
FWIW, they switched me to eastern arc when they came out, so the best mounting spot was on my house instead of on a new pole. They still charged me the $65 even though I didn't have another pole put in. DiRT told me that it is because it was still a Dish relocation. I guess that makes sense, although it wasn't exactly something optional that I wanted to do. Nevertheless, it was cheap enough that I'm not going to worry about it.
One question and one comment:
Did they leave the existing pole in the ground ? Only reason I ask is, at the end of our street, there's a house that has (2) 1000.x dishes in their side yard. One is closer to the house (I'm guessing the first one installed) and a second one, installed ~4 feet in front. I know from experience that they're a real pain to remove.
If you are on EA, at some point Dish would have swapped your dish to that configuration for free...
Did they leave the existing pole in the ground ? Only reason I ask is, at the end of our street, there's a house that has (2) 1000.x dishes in their side yard. One is closer to the house (I'm guessing the first one installed) and a second one, installed ~4 feet in front. I know from experience that they're a real pain to remove.
If you are on EA, at some point Dish would have swapped your dish to that configuration for free...
No--mine was rusted out below ground. It took very little force to break off. As for switching me to EA...I'm not sure that is necessarily the case. They aren't switching everyone to EA. I'm in Texas and I believe most installations are WA. I just had tree issues with WA and my EA view is wide open so we decided to go that route.
Sounds like a very good deal for you.
I don't know how the installer can make any money on a relocation if Dish isn't giving the the $65 and the service call ... Dish should pay more to the installers and only keep $5 or so for their paperwork end.
Dish should just pay their installers more. Period. Lol
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