My God you guys are a bunch of pansies.
There is so much misinformation on these forums.
First of all, there is no training with new equipment. Never has been, never will be. Dish expects to learn about their systems based on tech feedback. That's how we learn.
Second, to the guy complaining about a 3 hour install - that's how long they take, buddy. Experienced techs can usually cut a half hour out, but with new equipment your install time was NORMAL. Calm down.
And finally, there is no information on the portal. There wasn't a month ago when we started the H3s and there still isn't. There is no where to go learn about it.
Overall the H3 upgrade has gone extremely well.
In my 20 years of installing satellite systems, the people with the most problems are usually caused by them. Whether it be your home or often times your personality and how you act during the tech visit. Not saying there aren't bad techs out there, there absolutely is.
Some of the comments on here are just ridiculous.
Oh... And there was no "push-back" on H3 installs. You must've been going through a retailer that ran out of equipment. Truth.