D* seems pretty busy tonight....at least as far as I have ever had to wait for a CSR. After 1st hold time CSR only offered $8 off x 6 on ST with max for free. When I told her that might not help me enough for this year and I "may" have to cancel ST.......she did right away ! Only thing that helped was that I had asked about my end date for my contract, which she did not have that info and had to transfer me. After another hold of 12-15 minutes I got someone who I think my have been retention. All in all after 45 + minutes they were able to help me out with: ST Max at $163.96 (4 payments of $40.99), $10 off base package for 12 months, and $5 off HBO for 6 months. Been D* customer since 2000, auto pay, never complain, no issues, yet others get such better deals with less of a customer history. NOT COMPLANING, you just never know what you're gonna get.....................................