New HR24 Installed

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just called directv because its been almost two weeks and i haven't received a box to return this POS HR21 that i replaced with the HR24. turns out they never processed a request for a return kit.like i told the csr, if i don't do this they would easily charge me $500 for that HR21. and who knows how long it would've taken to get that money back. that box better get here quick!!!

yeap me neither.. I was not asked to return my retired 20. oh wait, caz I own it thats why. :D
 
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Rule #1 Do not upset the customer....

MRV Freezes and blackouts with: Playback Failed ..." Message

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