I hate this pos 811...every other day, I lose all my programming, have to do a hard reset and run switch test every time....I'm tired of calling Dish....they say nothing is wrong. If I had a chain saw, I would sneak over to my neighbor's yard and cut down his trees so I can get Direct TV. My old 311 upstairs never has a problem. Screw Dish HD and Voom and that stupid 811....I've only had the HD package 3 months and have seen everything over and over and over again...the best deal HD is still OTA for free.