Netflix is available on CH 370 after software update...NOT!

[ChairBound]

Soooooo....in viewing some of the previous posts in this forum, it looks like others have received this software update already. I did not do a search of the forum yet to see how this turned out for everyone else, but after getting notification when I turned my TV on that Netflix is now available on CH 370, I went ahead and switched over to sign into my Netflix account. BUT, hold on there cowgirl....all I get is a black screen that eventually (after about two minutes) simply reverts to whatever my last channel was. I then tried rebooting the Hopper and after that, using the menu to select the new Netflix icon. Same thing....black screen for a few minutes, then back to my last channel. The software update took about 20-30 minutes and appeared to go just fine, so I am at a loss here. Is or did anyone else have this problem after their Hoppers got the update?

 

[ChadT41]

I can say that it is working on my Joey, but did have troubles at first. I can't remember what we did, but eventually got it working. I hate to give you bad info, but it may have been something as simple as reporting it and waiting for another day. No, my hopper is not new.

 

[Hall]

Hit MENU on your remote and try and access it that way or hit the BLUE button (Apps), then select the Netflix icon. See if that behaves any differently.

 

[ChairBound]

I guess it needed to load additional stuff in the background. After about an hour, it works fine.