I finally was able to make a switch from cable (Cox) to fiber. There are two fiber companies on my street, Frontier and Gonetspeed. I tried Frontier first because they were my old wired phone company. When I called it was like talking to Cox. Took awhile to get to the right person. Explained I wanted fiber connect with phone. I was given there lowest intro deals. I found out they had to get payment direct from bank account. To get auto pay on credit card $5 extra. OK we'll see.
Gonetspeed was a 100% online experience. Packages listed, pick speed, add phone, simple. No charge to auto pay on credit card. I signed up with them and was presented with an appointment page. Selected date and time, all done. Install was smooth and so far I'm happy. Had to go to a site to set up account payment after install.
I'll say prices were real close and it did not influence my decision. I just liked the Gonetspeed process much better than Frontier's.
Gonetspeed was a 100% online experience. Packages listed, pick speed, add phone, simple. No charge to auto pay on credit card. I signed up with them and was presented with an appointment page. Selected date and time, all done. Install was smooth and so far I'm happy. Had to go to a site to set up account payment after install.
I'll say prices were real close and it did not influence my decision. I just liked the Gonetspeed process much better than Frontier's.
