Moving soon - Have a few questions.

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  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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Patrick G.

Well-Known SatelliteGuys Member
Original poster
Oct 14, 2003
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Okay, I will be moving about 60 miles at the end of the month. I am currently a DirecTV subscriber using 3 receivers in 3 different rooms. The main room/receiver is a dual-tuner SD DirecTivo. I’m not exactly sure which dishes I’m using (I’m writing this on the spur of the moment), but there are 2 of them on the roof. When I move to my new house, I would like to have whatever dish(es) are necessary to “future-proof” (if there is such a thing) me as well as possible. I want to be able to use a dual-tuner HD DVR (when I decide to purchase one), and be able to receive all available locals in HD… basically any and all available programming. How do I go about getting this done with DirecTV? A few follow-up questions:
1. Will they run cables professionally (inside the walls) to all rooms?
2. How much out-of-pocket can I expect for this? I’m assuming this all won’t be part of the “mover’s package”.
3. What type/model dish(es) am I looking for?
 
You will have to use D* Movers Connection at 1-877-616-MOVE. They will basically put up a dish to get you connected for your current services. You will really need to negotiate all these things with them as they will only offer you the basics. New wall fish to all rooms will definitely be an upgrade and you will need to negotiate this with the installer. You will be better off scheduling this yourself as D* may say they will inform the installer but the installer will probably show up at 5Pm for a quick dish install and never expect to do all the other stuff. I have found communication between the contractor and D* installs very lacking.
 
RicS said:
You will have to use D* Movers Connection at 1-877-616-MOVE. They will basically put up a dish to get you connected for your current services. You will really need to negotiate all these things with them as they will only offer you the basics. New wall fish to all rooms will definitely be an upgrade and you will need to negotiate this with the installer. You will be better off scheduling this yourself as D* may say they will inform the installer but the installer will probably show up at 5Pm for a quick dish install and never expect to do all the other stuff. I have found communication between the contractor and D* installs very lacking.
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So, why would a new wall fish to all rooms be extra if that's what I currently have?
 
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