OK something is rotten in Denmark. I'm thinking about waiting until after the 1st before I do anything.
Losing HD Absolute. Any suggestions?
- Thread starter polksda
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OK something is rotten in Denmark. I'm thinking about waiting until after the 1st before I do anything.
Well this won't be the 1st time it may be better to wait. I don't understand why anyone would voluntarily give up before the deadline. Nothing to gain by that really.
The last time, only a few got the call, and no official letter. This time, well, the fat lady has stepped onto the stage. 
The last time, only a few got the call, and no official letter. This time, well, the fat lady has stepped onto the stage.
But is she gonna sing?
Dish is aggressively calling absolute customers, I've received 4 calls in the last 2 days, I finally picked one up tonight, they are pretty much offering $10 off and free platinum on any package to anyone. I would be surprised if they don't call pretty much everyone before 2/1.
Guy told me I didn't have to make a decision right this second but to call when I did.
I'm torn between dish america and dish america silver, I only have a $6 hd dvr fee added on mine so it isn't a huge price increase over absolute (apart from the channel loss).
I didn't pull the trigger on anything and I'm wondering how some people are getting $15 off instead of $10.
Guy told me I didn't have to make a decision right this second but to call when I did.
I'm torn between dish america and dish america silver, I only have a $6 hd dvr fee added on mine so it isn't a huge price increase over absolute (apart from the channel loss).
I didn't pull the trigger on anything and I'm wondering how some people are getting $15 off instead of $10.
I've made my mind up from the get go that I was not doing anything until 2/1 or my package changes by itself. I am going to go 1 step further and on the 25th or so sign myself up for D* and at least have an order built for this promotion. So if I go that route I have 30 days to do my install & still be able to cash in on the current promo. If the new promo is better than the old I'll cxl the existing order & build a new 1. I am covering all bases & doing nothing for the time being & waiting to see how this all plays out.
Have not received any calls from them yet & won't answer when they do call.
Have not received any calls from them yet & won't answer when they do call.
When Dish calls, have they left messages for anyone ? We don't have Caller-ID on the home phone anymore and typically screen all calls.
The agent that called me did tell me what the package prices would be effective February when he was discussing the different packages. Seemed to actually know what he was talking about and was American.
But the letter that was sent said if you do not decide you will be changed to Top 200 for you.
Dish called about 10 am according to my caller ID, and called back tonight at 7:30pm.
Said, as an eight year customer, I could change to any package from Dish America to AT250 with HD for life, Platinum free for 12 months and $15 off for 12 months.
Said he made the notes of what was offered on my account and I could call back at any time.
I'm still inclined to hang in there and see what happens on Feb. 1.
Said, as an eight year customer, I could change to any package from Dish America to AT250 with HD for life, Platinum free for 12 months and $15 off for 12 months.
Said he made the notes of what was offered on my account and I could call back at any time.
I'm still inclined to hang in there and see what happens on Feb. 1.
Staying put till the 1st. Then I'm gonna push for America's Gold + Platinum w/ discount of $15 and try for the 3 months of HBO & SHO. Someone else got this expect package was top 200.
Did you get the impression that he set your acct to not change to the top 200 Feb 1st? Or do you think he meant everyone will still have AbHD if they do nothing?
I think its less than 100 people with absolute ( well we know now there's less) , if enough bail out early like some are doing maybe they'll leave the rest of us (10 -20 or less) alone
I dunno, I really believe the pack is gone come Feb 1, but I've been wrong before! I can't see Dish going thru these motions, sending the letters and making the calls. I suppose you don't have anything to lose by not changing before 2/1, worse thing would be getting put in the 200 pack. I got two calls today, I was able to take the 2nd call, about 7pm, nice of Dish to wait till dinner was finished! I listened to the spiel, told the rep I have a Direct install scheduled, that Direct would be cheaper over the next two years (choice xtra vs at200) for me, then she tried to tell me that the Direct credits expire after one year, did I know that? I said yeah, it goes down to $14 in months 13-24, for some reason she wanted to argue with me about that, told me several times that "dish is the lowest cost provider, etc". Not a very professional approach to trying to keep a customer, IMO.
I was offered the deal on at200 that was in the letter, hd free for life, free platinum for a year, and $10 off the at200 price for 12 months. Maybe she had been dealing with some gnarly absoluter's......... Do you suppose if you don't make a switch before 2/1 that the discounts will be off the table?
I can't imagine that, but hey, we're talking about Dish here! I wish everyone luck in the decision they make, I know I'll never see another cheap package like absolute, it was sure nice while it lasted!
I was offered the deal on at200 that was in the letter, hd free for life, free platinum for a year, and $10 off the at200 price for 12 months. Maybe she had been dealing with some gnarly absoluter's......... Do you suppose if you don't make a switch before 2/1 that the discounts will be off the table?
I can't imagine that, but hey, we're talking about Dish here! I wish everyone luck in the decision they make, I know I'll never see another cheap package like absolute, it was sure nice while it lasted!
I asked him why I got the letter since that was how I read it too. His answer was that if I make any changes after Feb 1, then I would automatically get changed to the Top 200 package.
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To me, he sounded like everyone that has it currently will still have it. If you make any account changes after Feb 1, then you will automatically get switched to the Top 200 package. Not what I was expecting at all after receiving the letter and reading posts here. I guess I'll just not do anything and if it switches to the Top 200 on Feb 1, then I'll call and lower my service to the Top 120 or explore other options.
Is there a comparison somewhere between Dish America (lowest package) and AT100?
I'm wondering if that would be a better deal than what Customer Retention just switched me to.
Anyway, I went from Dish Absolute to:
Top 120
Free HD for life
HD Platinum free for 1 year
$15 a month reduction for 12 months
I have a 722 DVR with locals.
I was told my bill would be $30.99 per month plus tax (for 12 months), but currently I see $45.99 for my bill online.
If I understood correctly the $15 per month credit will show up next month.
Are locals now free on all packages?
Does this price sound right?
I'm wondering if that would be a better deal than what Customer Retention just switched me to.
Anyway, I went from Dish Absolute to:
Top 120
Free HD for life
HD Platinum free for 1 year
$15 a month reduction for 12 months
I have a 722 DVR with locals.
I was told my bill would be $30.99 per month plus tax (for 12 months), but currently I see $45.99 for my bill online.
If I understood correctly the $15 per month credit will show up next month.
Are locals now free on all packages?
Does this price sound right?
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