Local HD channels no show on VIP722

[Grumpy]

I just had a new VIP 722 installed last week. My local HD channels don't show up on the guide. My VIP 211 shows local HD channels just fine. I've done a check switch a couple times, downloaded the guide, etc.

Any ideas, the phone rep. didn't have any ideas and they want to send a tech. to the house. I just as soon not take the day off for him to push a couple buttons.

 

[garys]

Are you getting via Dish or an OTA antenna?

 

[Grumpy]

Are you getting via Dish or an OTA antenna?

Standard Def. channels show up on the guide fine, OTA channels show up on the guide fine, the Dish HD locals don't show up on the guide.

My VIP 211 shows the local HD channels along with the others and they work fine. Strange huh?

 

[edpkp81]

Standard Def. channels show up on the guide fine, OTA channels show up on the guide fine, the Dish HD locals don't show up on the guide.

My VIP 211 shows the local HD channels along with the others and they work fine. Strange huh?

Check your channel locks - maybe they are checked.

 

[tsduke]

Standard Def. channels show up on the guide fine, OTA channels show up on the guide fine, the Dish HD locals don't show up on the guide.

My VIP 211 shows the local HD channels along with the others and they work fine. Strange huh?

Did you try a soft reboot? Hold power for 5 seconds.

 

[garys]

You may also have something in the Local Channels screen which is not allowing the Dish supplied HD locals to map down. Compare the screens between the 211 and the 722.

 

[Grumpy]

Did you try a soft reboot? Hold power for 5 seconds.

Tried the soft reboot, compared settings against the working 211 and found a couple things. It all looks the same now and no local HD on the 722.

 

[digiblur]

What orbital satellites does each receiver show?

 

[Grumpy]

What orbital satellites does each receiver show?

61.5, 110 and 119 on both.

 

[garys]

61.5, 110 and 119 on both.

Do they show in their normal location?

 

[Grumpy]

Do they show in their normal location?

I don't understand the question?

 

[garys]

I don't understand the question?

When the channel numbers are below 100, they are mapped down to that location add appear with the OTA channels. Dish supplied locals are located farther up in the guide. Sd's are usually in the 7000-9300 range wile the HD's would either be in the 5000 or 6300-6500 range. Hard to tell since you have not listed your local dma.

 

[Grumpy]

When the channel numbers are below 100, they are mapped down to that location add appear with the OTA channels. Dish supplied locals are located farther up in the guide. Sd's are usually in the 7000-9300 range wile the HD's would either be in the 5000 or 6300-6500 range. Hard to tell since you have not listed your local dma.

Yup, they are there. 5180-5183 has my local HD channels.

 

[Jim5506]

Then your new receiver does not have the map down turned on in the menus.

 

[Grumpy]

Then your new receiver does not have the map down turned on in the menus.

How would I turn that on? I've been on every menu I think.

 

[garys]

It is located in the Local Channels screen, once there select Chan Display and then SD and HD from first column and enable from second.