I checked and indeed SW version 3.57 (specifically L357RBDD-N) is there, however, I STILL don't have HDMI to my Sony KDLV40XBR1. (No video or audio, reported by many, "hard" failure in my case but intermittent for others.) I will also try a hard reboot when I get home and play around with cables, etc., but I don't expect any success, i.e., it's not "fixed" with the latest SW.
When I last discussed my particular HDMI problem with the E* tech he mentioned that this fix is more likely to be a "bootstrap" upgrade, but my BS is still version 1710RBDD. Can anyone enlighten me on this? What's a BS and how is it different from the SW? Is a BS unique for each receiver? How/why is it updated?
TIA for any information on this. I'm about ready to call E* and demand a replacement...