Joey lockups

ebizlee

Active SatelliteGuys Member
Original poster
Mar 20, 2012
23
0
Nashville
1H/2J. About a week or 2 after S265, we are starting to get the Joey we watch the most freeze up. Freeze up means the picture/menu won't move. No buttons on the remote cause any action. Either while watching (usually DVR) or while in menus. We have to re-boot Joey nearly daily now. Anyone else having the same problem? Any solutions?
 
I have had our one and only Joey freeze up 3 times since March. The other night we were watching a show being recorded on the hopper. We went to bed and joined that stream on the Joey. For some reason at the top of the hour the channel changed to another program. Tried to go back but could not. The red button did not work, hitting the guide gave the error "no data available", Hitting the DVR button to try and access the recording showed the icons very sluggish. After 5 minutes or only half the icons had populated and choosing one had no effect. The living room hopper was still operating normally. Went to bed and in the morning all was good again.
 

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