I decided to dump D* for E* because of the lack of HD on the former...called up E* earlier this month, scheduled an appointment for 10 days later, the earliest possible, which is today, the 16th. I chose the 12-5PM slot.
So after a long night at work on the 15th, and very little sleep, I wake up just before noon to get ready for them to come by and set up my satellite. And wait. And Wait. 5 and a half hours later, nothing. No call from the installers to let me know they can't make it, or will be late. Nothing.
I call up E* and they give me the runaround. No, I shouldn't expect a call in the first place since most technicians don't have cell phones. (what?). No, there is no way to contact or find out who is installing the dish. The only option they could give me was to just reschedule my date for ANOTHER week, on the 24th. The only consolation is they said to call back tomorrow and see if I can get it pushed up.
I'm pretty disappointed, since there were some shows I was expecting to watch tonight...and this week.
Does anyone have any suggestions? I would hope that since they decided to cancel my appointment and not let me know, they might be nice enough to push my date up sooner than later...but I doubt it. Am I going to have to wait forever to get Dish installed?
![Frown :( :(](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
So after a long night at work on the 15th, and very little sleep, I wake up just before noon to get ready for them to come by and set up my satellite. And wait. And Wait. 5 and a half hours later, nothing. No call from the installers to let me know they can't make it, or will be late. Nothing.
I call up E* and they give me the runaround. No, I shouldn't expect a call in the first place since most technicians don't have cell phones. (what?). No, there is no way to contact or find out who is installing the dish. The only option they could give me was to just reschedule my date for ANOTHER week, on the 24th. The only consolation is they said to call back tomorrow and see if I can get it pushed up.
I'm pretty disappointed, since there were some shows I was expecting to watch tonight...and this week.
Does anyone have any suggestions? I would hope that since they decided to cancel my appointment and not let me know, they might be nice enough to push my date up sooner than later...but I doubt it. Am I going to have to wait forever to get Dish installed?
Better TV For Your Home
Begins on "whenever"!