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dennispap said:
So after a 4 month wait for the fix for the 2 receivers, now dish says only one snap per household? What was the point? If they are only going to send out 1 per household, it could have been done months ago.
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I believe they are making sure there are no issues since this is really a public beta test, with only a few people having two Hopper snaps.

Once they are satisfied with the test I am sure they will allow two. Remember these are devices meant to keep people as DISH customers... they are not going to hide them from people. They just want to make sure all is good. :)
 
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One of the friendly Dish retailer installers that I've talked to before was at my favorite restaurant for coffee when I stopped there this morning. I mentioned the "two Snaps" situation to him, and that I already had one but I can't test the fix until I get another one for my second H2. He said he'd see what he could do. An hour ago, I got a text from the restaurant owner that she had a "little pink package" there for me from the "Dish guy". I'll pick it up in the morning... :)
 
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NYDutch said:
One of the friendly Dish retailer installers that I've talked to before was at my favorite restaurant for coffee when I stopped there this morning. I mentioned the "two Snaps" situation to him, and that I already had one but I can't test the fix until I get another one for my second H2. He said he'd see what he could do. An hour ago, I got a text from the restaurant owner that she had a "little pink package" there for me from the "Dish guy". I'll pick it up in the morning... :)
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Was he JSheridan? :cool:
 
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I noticed this morning that I can't view the DVR listings on one H2 from the other H2. Both H2's have the latest 721 version software installed. I'll look into that further later today...
 
NYDutch said:
I noticed this morning that I can't view the DVR listings on one H2 from the other H2. Both H2's have the latest 721 version software installed. I'll look into that further later today...
Click to expand...

I don’t believe that Is related to the snap. I only have one installed.

Updated software on 1 HWS.

Restarted the second hopper and all was good.

It’s a glitch to be sure. Just don’t know what’s causing it.


Sent from my iPhone using the SatelliteGuys app!
 
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Cypresstree said:
I don’t believe that Is related to the snap. I only have one installed.

Updated software on 1 HWS.

Restarted the second hopper and all was good.

It’s a glitch to be sure. Just don’t know what’s causing it.


Sent from my iPhone using the SatelliteGuys app!
Click to expand...
Both of my HWS's have been updated in the last two days. I've also restarted both of them since then. No change...
 
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bnewt said:
is there anything new on the snaps being available to the public?

I have 2 HWS & will need 2 of them
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They're available to the public many different ways through dealers, ebay, etc. We put them on all Hopper 1 and Hopper 2 new customer and upgrade orders.

If you're asking when Dish is going to give them for free to existing customers then I have no idea if or even when.
 
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