The SNAP is simply an add-on graphics processor. It will speed up the EPG and menu displays as it's designed to do, nothing more...
I'm having a majorly annoying issue while changing channels. No matter the speed of changing channels, the banner keeps flickering back and forth between the channel I've switched to and the previous channel. Sometimes alternating between them up 3 times before displaying the channel. I wonder if the Snap would fix this on top of all of the other issues and slowdowns elsewhere?
I'm having a majorly annoying issue while changing channels. No matter the speed of changing channels, the banner keeps flickering back and forth between the channel I've switched to and the previous channel. Sometimes alternating between them up 3 times before displaying the channel. I wonder if the Snap would fix this on top of all of the other issues and slowdowns elsewhere?
I purchased the Hopper Snap for my Hopper (Original Model). Including shipping it was less than 20.00 from Dish Depot. Made a big difference. I wanted something to hold me over until I decide if I am going to cut the cord with Dish and get several streaming services. The number one reason I stay with Dish is all the recordings I have which I think will stop working if I drop Dish. If Dish still had HBO I would probably stay. Without HBO I only watch 2 channels on Dish. 50.00 per month for 2 channels is ridiculous.
Good morning, Emanon! Here at Dish, we always strives to carry high quality content at an appropriate value. This is why we offer a wide variety of packages with different price points and channel options. We would love to make sure that you are getting the perfect package for your TV and budget needs. You can reach out to our Chat teams by clicking this link: Direct Chat. We have agents ready to assist with any account changes. -- Sam F
Has anyone tried two Snaps recently to see what issues it causes?
Thanks, no change then. I wondered if the last update changed anything.Continuous 'Refreshing 8888' on both units.
I 'hear' the two Hopper support will be soon™.
I was having the same problem. I bought a Snap at Dish Depot. The problem is somewhat fixed, but not completely. Also, when opening up folders in the DVR menu, sometimes I would get the "line of moving squares" - meaning the Hopper was accessing data. Sometimes this would go on for so long I had to back out of the menu and get back in to access the recording. This seems to be a little better since I got the Snap, though this may be wishful thinking since I don't even know if the Snap helps with this problem.
Something else that has happened since I got the Snap, sometimes when I enter the program guide or the DVR menu, the picture will black out and the sound will pause for a few seconds and when it comes back on, the channel has switched from HD to SD. Changing the channel up one, fixes it.
Hello Mr_X! We can absolutely review the issues you're encountering and provide you with the best solution to get things up to speed. Please reach out to our Chat team by clicking this link: Direct Chat. We have agents ready to assist!
Howdy. Thank you for your assistance, but I don't think there's any hope for my situation. I do NOT want anyone from Dish to come to my home ever again after the nonsense I dealt with with the install and the guy who performed it. I'm having A LOT of issues with my H2, but unless I can get a replacement box sent to my house and I can install it myself, I'll just have to deal with this until it dies completely and will cancel service. I refuse to be subjected to the nonsense and trouble with an installer coming to my house ever again.
My experience has been the SNAP module is fully activated at installation, and the latest firmware version is the 153 so you have it. Also, when there are firmware upgrades, if there's an upgrade for the SNAP, it will come down with the normal upgrade.I just received the Snap that I bought on eBay. ...Plugged it in to my HWS and I immediately saw a nice speedup. I have a few questions:
Does the Snap take a while to fully activate? ...Will the speedup get even better than it is now, or is the speedup immediate as soon as you plug it in?
The Snap firmware version is 1_1_S153, is that the latest one? Does the Snap software get upgraded when the HWS is in standby just like the built in HWS firmware? If you use the Tools menu to force upgrade your firmware, does that also upgrade the Snap firmware (if a new version is available)?
All my installs were with competent people.