Hopper secondary remote problem

[booscoots]

The remote for our Joey 3.0 works, but the forward and backward buttons (the arrow ones) don't work properly. They forward way more than 30 seconds, and way more than 10 seconds backward. After that, it's difficult to find where you left off in the program. How can I fix this? Thanks!

 

[TheKrell]

The remote for our Joey 3.0 works, but the forward and backward buttons (the arrow ones) don't work properly. They forward way more than 30 seconds, and way more than 10 seconds backward.

I have as similar problem with my J3 and 54 remote. This has been going on for months and many people have reported it. Frankly, I don't think it's the remote, but rather buggy H3 software.