Help: Vip722 Continually Rebooting After No Power For 2 Weeks
I just got back from vacation today after 2 weeks of having my ViP722 unplugged (no power). I plugged it back it, and it did the 10 minute boot-up. Since then it has rebooted about 10 times. There was obviously no power, phone nor internet connectied for about 2 weeks while I was gone. I did a system check and the phone and internet connection are good, but the unit still reboots consistently after about 10-15 minutes of being up.
I also changed the nightly update time to get it to restart for the programming update, but that didn't help. I also unplugged it again (for 30 seconds) and plugged it into a different power strip and later on direcly into the wall. No help either. I even tried the 'check switch' trick (twice) and that hasn't changed anything either. The status is continually good when it is up and running to be able to check. 3 satellites, all green and OK.
Is there something else I can do to get it to stop rebooting? Is this common for a receiver to keep rebooting itself after having not been on for a long time with no phone/internet connectivity? It was working just fine before I went on vacation and it had no power during the whole trip.
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Any help would be great. Thanks.
UPDATE: CSR said they can't figure out what the problem is so they are sending a technician to look at my receiver/dish setup for $29 (I have the DHPP). I thought it was no charge if you have the DHPP for them to fix your problems - I guess not! Hopefully the problem goes away or the guy can fix it.
The only thing I can think of that changed besides me having the power off for 2 weeks is the snow/ice that happened while I was gone. It's all melted now and the unit works great between rebooting (15 minutes or so) and it all checks out fine during diagnostics/status checks.
I just got back from vacation today after 2 weeks of having my ViP722 unplugged (no power). I plugged it back it, and it did the 10 minute boot-up. Since then it has rebooted about 10 times. There was obviously no power, phone nor internet connectied for about 2 weeks while I was gone. I did a system check and the phone and internet connection are good, but the unit still reboots consistently after about 10-15 minutes of being up.
I also changed the nightly update time to get it to restart for the programming update, but that didn't help. I also unplugged it again (for 30 seconds) and plugged it into a different power strip and later on direcly into the wall. No help either. I even tried the 'check switch' trick (twice) and that hasn't changed anything either. The status is continually good when it is up and running to be able to check. 3 satellites, all green and OK.
Is there something else I can do to get it to stop rebooting? Is this common for a receiver to keep rebooting itself after having not been on for a long time with no phone/internet connectivity? It was working just fine before I went on vacation and it had no power during the whole trip.
...
Any help would be great. Thanks.
UPDATE: CSR said they can't figure out what the problem is so they are sending a technician to look at my receiver/dish setup for $29 (I have the DHPP). I thought it was no charge if you have the DHPP for them to fix your problems - I guess not! Hopefully the problem goes away or the guy can fix it.
The only thing I can think of that changed besides me having the power off for 2 weeks is the snow/ice that happened while I was gone. It's all melted now and the unit works great between rebooting (15 minutes or so) and it all checks out fine during diagnostics/status checks.
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