FYI Just upgraded my Hopper 1.0 to the New Hopper with Sling

[Derek Lester]

Hey Everyone,

I don't know if this is common knowledge or not but I thought I'd share my information with the group.

I got an original Hopper and Joey setup at my home on March 15th after reading that they were available to order, so I've had one since launch. And I love that thing, its great! But of course, I read the reports from CES about the faster Hopper with Sling, and couldn't help but feel a bit slighted since I hadn't had my current one even a full year. So I decided to contact DISH. I explained to them that I was interested in finding out what the upgrade path was to the new equipment, and to my surprise I was told that I could upgrade to the new equipment....for ZERO COST! So DISH has apparently a path available for people like me that were launch buy-ins to upgrade us to current hardware and not charge us!

Just FYI, hopefully it is the same for you!

 

[Scott Greczkowski]

The Hopper with Sling is not even going to be available until the 17th, so I think your going to be disapointed.

Unfortunately it sounds like an uninformed CSR to me.

 

[Scherrman]

Hey Everyone,

I don't know if this is common knowledge or not but I thought I'd share my information with the group.

I got an original Hopper and Joey setup at my home on March 15th after reading that they were available to order, so I've had one since launch. And I love that thing, its great! But of course, I read the reports from CES about the faster Hopper with Sling, and couldn't help but feel a bit slighted since I hadn't had my current one even a full year. So I decided to contact DISH. I explained to them that I was interested in finding out what the upgrade path was to the new equipment, and to my surprise I was told that I could upgrade to the new equipment....for ZERO COST! So DISH has apparently a path available for people like me that were launch buy-ins to upgrade us to current hardware and not charge us!

Just FYI, hopefully it is the same for you!

They may have done it for you but just like current upgrades they will handle it on a customer to customer basis. If a customer that got the Hopper the same time as you called Dish up and tried getting the new Hopper for free but Dish saw that he had missed a payment or just had a bad account he should not qualify for it.

 

[Derek Lester]

Should I call them?

 

[#1_realist]

Should I call them?

I would contact a DIRT member and have them verify.

 

[Scott Greczkowski]

I would since I am told the Hopper with Sling isn't even in the order system yet.

Sent from my iPhone using SatelliteGuys

 

[Scherrman]

I would since I am told the Hopper with Sling isn't even in the order system yet.

Sent from my iPhone using SatelliteGuys

As far as I know it's not. Generally with a new release it does not show up in the ordering system until the day of the release and Dish has stayed pretty sonsistant with that.

 

[3HaloODST]

If only this were true!

 

[JerryDowning]

Hey Everyone,

I don't know if this is common knowledge or not but I thought I'd share my information with the group.

I got an original Hopper and Joey setup at my home on March 15th after reading that they were available to order, so I've had one since launch. And I love that thing, its great! But of course, I read the reports from CES about the faster Hopper with Sling, and couldn't help but feel a bit slighted since I hadn't had my current one even a full year. So I decided to contact DISH. I explained to them that I was interested in finding out what the upgrade path was to the new equipment, and to my surprise I was told that I could upgrade to the new equipment....for ZERO COST! So DISH has apparently a path available for people like me that were launch buy-ins to upgrade us to current hardware and not charge us!

Just FYI, hopefully it is the same for you!

Is there anyone here who has had a Hopper for a year or more?

 

[rdale]

Have they been out a full year?

 

[stardust3]

Have they been out a full year?

No, but you can be rest assured someone will claim to the fact of having it longer.

 

[Ronnie-]

I've had my hopper since last January.....
Sent from my HTC 8x using Board Express

 

[Bobby]

I've had my hopper since last January.....
Sent from my HTC 8x using Board Express

Only if you were a tester. They were released to the public on 3-14-12.... I got mine on 3-17-12....

 

[Ronnie-]

I also had DirecTV last January.....
Sent from my HTC 8x using Board Express

 

[thechaz05]

I would still like to find out if there is another plan for existing hopper upgrades being as though it is just a box swap.

Sent from my phone using SatelliteGuys sweet app.

 

[Scherrman]

I would still like to find out if there is another plan for existing hopper upgrades being as though it is just a box swap.

Sent from my phone using SatelliteGuys sweet app.

What do you mean by another plan? Are you wondering if it would cheaper for someone if all they had to do was just swap it out? If so that would not be the case, the upgrade price would be the same regardless unless the loyalty department made an exception.

 

[satjay]

What do you mean by another plan? Are you wondering if it would cheaper for someone if all they had to do was just swap it out? If so that would not be the case, the upgrade price would be the same regardless unless the loyalty department made an exception.

From a technical question, is it just a swap from Hopper 1 to Hopper with sling or is there more to it as far as instalation

 

[satjay]

Have they been out a full year?

I think I got mine late March or early April 2012

 

[lucky86]

From a technical question, is it just a swap from Hopper 1 to Hopper with sling or is there more to it as far as instalation

Normal swap, nothing special.

 

[Scott Greczkowski]

From a technical question, is it just a swap from Hopper 1 to Hopper with sling or is there more to it as far as instalation

Same install process